If you need to add tests to your existing appointment, rescheduling is a quick and easy option to ensure you receive the most comprehensive testing.
To modify, please follow these steps:
Cancel your current appointment.
To request a refund, please contact our support team by writing to support@aware.app or by reaching out directly through the chat in your Aware app.
Once your request is processed, the refund will be issued to your original payment method. The exact timing depends on your financial institution.
Schedule a new appointment and select the tests you need.
If you need any help rescheduling or have other questions, please contact the Aware support team.